Last updated: October 28, 2025

1. Introduction

This Privacy Policy explains how 100IT Services Malta LTD (“we”, “our”, “us”) processes personal data when you visit https://100itservices.com or use our services. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable data protection laws of Malta.

2. Data Controller

100IT Services Malta LTD
Vjal ‘l Indipendenza 93 F/3, ZRQ2339 Zurrieq, Malta
Email: support@100itservices.com
VAT Number: MT31522001
Company Registration Number: C110146

3. Personal Data We Process

Name, email address, and password for user accounts
Billing and purchase details (order history, payment status)
Technical data (IP address, browser information)
Communication data submitted via forms

We do not process or store full payment card details. Stripe processes payments directly.

4. Legal Basis for Processing

Performance of a contract
Legitimate interests (security, support, service enhancement)
Legal obligations (accounting and tax)
Consent where required

5. How We Use Personal Data

Managing accounts and processing purchases
Providing customer support and service updates
Ensuring website functionality and security
Legal compliance and fraud prevention

6. Payments

All payments are processed securely by Stripe Payments Europe Ltd. For more information, see Stripe’s Privacy Policy: https://stripe.com/privacy.

7. Data Security

We use technical and organizational measures to protect personal data, including encryption of passwords and secure communication protocols.

8. Data Sharing

We may share data with trusted service providers (hosting, support, and payment services) under GDPR-compliant contracts. We do not sell personal data.

9. Data Transfers

If personal data is transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses will apply.

10. Data Retention

Billing and account data: up to 10 years (legal requirement)
Contact form data: up to 24 months
Technical logs: shortest period required for security

After retention periods, data is securely erased or anonymized.

11. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict, and transfer your data. You may object to processing in certain cases. You may withdraw consent at any time.

You may lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.

12. Children

This website is not intended for individuals under the age of 16.

13. Changes

We may update this policy periodically. Updates will be posted on this page.